Nova Property Management Experts chose UpperBee to support its growth and development
23 September 2024 | Client Success, Co-ownership, Copropriété, Expérience Clients, Gestion immobilière, logiciel, Property Management, software | Manager, UpperBee
UpperBee is proud to count Nova Property Management Experts (NOVA PME) among its clients.
NOVA PME, a cutting-edge Condominium Property Management firm serving Ottawa’s diverse condominium communities, has chosen UpperBee as its management software to streamline operations and support its expanding portfolio. With a steadfast commitment to excellence, they specialize in delivering tailored, high-quality management solutions that address the unique needs of each client. Their team brings nearly four decades of combined experience, with expertise in managing everything from financial planning and governance to maintenance and community engagement.
At NOVA PME, the team takes pride in its personalized, human-centric approach. Each client benefits from dedicated teams that handle financial, operational, and administrative affairs with precision and care. They prioritize transparent communication, efficient project management, and innovative technological solutions to ensure their clients receive the highest standard of service. By fostering strong partnerships with condo boards and owners, they create vibrant, well-managed communities where residents feel empowered to take part in shaping the future of their greatest asset.
Whether overseeing complex capital expenditure projects or guiding communities through legislative compliance, NOVA PME’s goal is to enhance property value and quality of life for all condominium residents. Their services are always forward-thinking, proactive, and designed to promote long-term sustainability and success.
Meet their team
Joshua VanHooydonk – President & CEO
As a visionary leader with 4 years of experience managing high-profile condominium clients, Joshua VanHooydonk is at the forefront of innovative property management. His expertise spans project management, policies and procedures, and spearheading new technological advancements to keep NOVA PME ahead of the curve. Joshua’s dedication to both his clients and the evolving needs of the condominium industry drives NOVA PME’s mission to deliver seamless and efficient management services.
Cassandra Hansen – Vice President & CFO
Cassandra Hansen is the financial powerhouse behind NOVA PME. With a deep understanding of accounting policies for non-profit corporations, she has a vast knowledge of payroll, accounts receivable/payable, and financial best practices. Cassandra ensures the financial health of all properties managed by NOVA PME, providing detailed, accurate reports and guiding clients through sound financial planning.
Debbie Macewan – Secretary & CCO
With over 30 years of experience in condominium management, Debbie Macewan is a titan in the industry. Her wealth of knowledge and mentorship has guided many managers to become fully licensed professionals, including Joshua VanHooydonk. Debbie’s leadership ensures that NOVA PME delivers the highest standard of community-focused management, with a focus on governance, operational efficiency, and proactive problem-solving.
Together, Joshua, Cassandra, and Debbie bring unparalleled expertise and a client-first approach to condominium management. Their collaborative leadership ensures that each client receives personalized, dedicated service from a team of professionals who care deeply about their communities.
Why did NOVA PME choose UpperBee?
“NOVA PME chose UpperBee as part of our commitment to integrating the most advanced technologies into our management processes. What set this software apart is its comprehensive A-Z integration, thoughtfully designed to provide seamless support across every stage of condominium management. Whether it’s processing an owner’s request or tracking financial records, the software centralizes all information into one accessible platform. This not only enhances efficiency but also guarantees the continuity of information, creating a single source of truth that ensures nothing slips through the cracks.
The robust functionality of UpperBee has transformed how we handle both day-to-day operations and larger-scale projects. For example, when dealing with insurable losses—whether caused by fire, flood, or other damages—the software’s real-time tracking feature allows us to log hours worked, expenses incurred, and outstanding action items instantly. This kind of up-to-the-minute reporting ensures that board members receive timely, accurate updates without delay, improving transparency and decision-making.
Additionally, the platform’s reporting tools significantly reduce the time our team spends preparing complex reports. This enables us to focus on delivering the hands-on management and community support that truly make a difference, especially during critical times when residents are displaced or facing urgent repairs.
The continuity provided by UpperBee ensures that everyone, from board members to residents, is kept informed and aligned on all important matters.“
‘‘With UpperBee, NOVA PME has the right technology in place to uphold our promise of delivering exceptional, efficient, and community-centered condominium management. It empowers us to offer more streamlined processes, faster response times, and a superior experience for all clients. As we continue to grow, this software will remain a cornerstone of our ability to drive positive outcomes and ensure long-term success for the condominium corporations we serve.’’
Joshua VanHooydonk, President & CEO of NOVA PME
Thank you, Joshua VanHooydonk, and the entire Nova PME team for your trust, we are proud to collaborate with Nova Property Management Experts and to support you in your development!
- Struggling with outdated accounting and property management software that do not meet your needs?
- Has your property management company outgrown your software tools?
- Does it feel like you are trying to apply yesterday’s solutions to solve today’s problems?
You are not alone!
What makes our platform unique?
UpperBee was made by property managers, for property managers. We understand your pains and design our software to tackle the real-world challenges you face today and will face tomorrow.
Learn more about how UpperBee stacks up against the competition here: book a demo.
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