Internal and external messaging
Communicate directly with your tenants as well as other third parties and keep a complete history of these exchanges.
UpperBee allows building managers and owners to keep a complete history of their exchanges with their tenants and other third parties.
Customizable Service requests
Efficiently answer and track owners’, investors’, and tenants’ service requests. Keep your community informed and stay on top of things. Set alarms and reminders – Never let things slip by you.
Automated unit access request
Anytime you need to coordinate access to a specific unit for an inspection or other reason just click to send a request and go about your business letting UpperBee handle the follow up. When the request is approved and the visit confirmed, UpperBee will notify you.
Model documents and replies
UpperBee lets you create many model documents and replies so that you can quickly answer those frequently asked questions. UpperBee’s powerful mail merge function lets you quickly distribute notices and other announcements to a large group of recipients.
Frequently asked questions
Tenants, you have a question for your building manager or owner? – This is the first place to look.
Emailing broadcast notices is an effective tool to notify all residents of a problem with the building, make them aware of a particular situation or upcoming event - In short, if you have to interact with all your residents, this function will simplify your task!
Attach documents of almost anything in UpperBee: bills, purchase order, bids, contracts, notices, letters, technical documents (e.g., plans, warranty letters, user manuals, etc.). UpperBee offers secured and private access to all your records. With UpperBee’s multi-level security, you can manage who has access to what, even your tenants.
Why enter manually the names and addresses of your tenants on their correspondence when UpperBee already knows this information? - Save time using UpperBee’s mail merge tools.
Allow tenants to report a problem with the building or request various services such as reprogramming the intercom or access system, make a room reservation, obtain information regarding their rent payment, report an infraction of the building rules, etc.
Circulate and compile surveys of tenants to obtain their opinions on various topics (e.g., proposed building improvements, amendments building rules and regulations, etc.).
Reservation calendars (on demand)
Owners and tenants can view their building’s UpperBee calendar and reserve community rooms, rental units, equipment, or schedule services.
Parcel deliveries (on demand)
Allows doormen and security personnel to notify residents by email or text message (SMS) of the receipt of parcels intended for them, document who has collected them and keep an inventory of packages on hand. Inform residents by email or SMS that a package has arrived at the building for them and is awaiting pickup at the front desk.