OWNER AND ADMINISTRATOR COLlaBORATION FEATURES
Service request
Allows owners and their tenants to report a problem with the building or to request various services such as a reprogramming the intercom or access system, make a room reservation, obtain information regarding their individual charges, report an infraction to the building rules, etc. Efficiently answer and track owners’ and tenants’ information and service requests. Keep your community informed and stay on top of things. Set alarms and reminders – Never let things slip by you.
Internal and external mail
Communicate directly with owners, tenants as well as other third parties, and keep a complete history of these exchanges.
Reservation calendars
Owners and tenants can view their building’s UpperBee calendar and reserve community rooms, rental units, equipment, or schedule services.
Parcel deliveries
Allows doormen and security personnel to notify residents by email or text message (SMS) of the receipt of parcels intended for them, document who has collected them and keep an inventory of packages on hand. Inform residents by email or SMS that a package has arrived at the building for them and is awaiting pickup at the front desk.
Manager and Board of Directors
Owners and tenants may consult the list of professionals responsible for the administration of a condominium association or HOA as well as the list of its directors.
Communication logs
UpperBee allows administrators to keep a complete history of their exchanges with owners, tenants and other third parties.
Frequently asked questions
Reduce your workload by making available to owners the answers to their frequently asked questions. Have a question for your building manager or board members? – This is the first place to look.
Virtual library for documents and manuals
Attach documents of almost anything in UpperBee: bills, purchase order, bids, contracts, notices, letters, technical documents (i.e.: plans, warranty letters, user manuals, etc.). Access the various documents made available to you by the manager or board members of your condominium association or HOA. Your own cloud storage space. Scan and upload your documents (e.g., plans, letter of guarantee, etc.) to UpperBee’s library so you never lose an important document again.
Discussion forum
Owners and tenants exchange with each other in a friendly environment - Display items for sale, services offered, etc. Allow your co-owners and tenants to exchange with each other in a friendly environment. Advertise items for sale, offer services, etc.
Memos
Emailing broadcast memos are an effective tool to notify all residents of a problem with the building or to make them aware of a particular situation, or upcoming event - In short, if you have to interact with all your residents, this function will simplify your task!
Mail merge
Why enter manually the names and addresses of owners and tenants on their correspondence when UpperBee already knows this information? - Save time using UpperBee’s mail merge tools.
My Profil
Each owner can update their mailing address, emergency contacts, vehicles information and, if the building requires it, their insurance policy. Tenant profiles are also under the control of the owner.
Surveys
Circulate and compile surveys of owners and tenants to obtain their opinions on various topics (e.g., proposed improvements to the building, amendment to by-laws, etc.).